SYNCROBIT LIMITED WARRANTY


Scope of Warranty

Launch Pad LLC, DBA SyncroBit ("Manufacturer") warrants its products (each, a "Product") will be free from defects in materials and workmanship for a period of one (1) year from the date of delivery to the original retail purchaser (the "Warranty Period"). If a defect in the Product arises within the Warranty Period, Manufacturer will, at its sole option and subject to applicable law, repair or replace it with a new or refurbished product or component, or refund your original purchase price for the Product. This Warranty does not apply (a) to Products you purchase from unauthorized resellers; (b) Products you purchase second-hand (regardless of whether the Product is sold “new” or “used”); (c) where the instructions for use and activation of the Product are not complied with; (d) where the Product is modified with third-party components; (e) where the warranty claim arises from use of incompatible or unauthorized third-party components; (f) where the Product is damaged as a result of abuse, accident, unauthorized modification or other causes beyond Manufacturer's reasonable control; (g) where the Product experiences reduced or no functionality as a result of any action or omission by Helium Inc; or (h) due to ordinary wear and tear resulting from use of the Product,. For clarity, this warranty only covers the Product hardware itself, and the software necessary for the hardware of the Product to function, and does not cover any software, other hardware, tokens, products or services that Manufacturer may provide.


ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE PRODUCTS ARE LIMITED TO THE DURATION OF THE WARRANTY PERIOD DEFINED ABOVE. ALL OTHER EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES REGARDING THE PRODUCTS, AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES REGARDING ANY SOFTWARE, TOKENS, SERVICES, OR OTHER HARDWARE OR PRODUCTS PROVIDED BY MANUFACTURER, INCLUDING ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, ARE DISCLAIMED.


Some jurisdictions do not allow limitations on how long an implied warranty lasts, or the disclaimer of certain implied warranties, so the above limitation may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. If you believe you are entitled to a remedy under an implied warranty or other local law, please contact support at support@syncrob.it.



Claims Procedure

To obtain remedies under this Warranty, Manufacturer must receive your claim before the end of the Warranty Period. Claims for missing parts must be made within thirty (30) calendar days of receiving the Product. You must obtain a Return Authorization ("RA") from Manufacturer and return the defective Product together with proof of purchase to the address specified by Manufacturer in connection with the RA. You bear the cost of shipping the Product to Manufacturer. By sending the Product, you agree to transfer ownership to Manufacturer via the Helium wallet, and you retain the risk of loss of the Product until it is received by Manufacturer. Manufacturer may not return the original Product to you. Manufacturer warrants that any repaired or replaced Product is covered for the remainder of the original Warranty Period, but repair or replacement does not restart a new Warranty Period. If the claim is justified based on this Warranty, Manufacturer shall bear the cost of shipping the repaired or replacement Product to you. Any product returned to Manufacturer without a valid warranty claim, without an RA, or without being transferred to a Manufacturer designated wallet may be rejected, returned at sender's cost (subject to prepayment) or disposed of in Manufacturer's sole discretion.


To obtain an RA from Manufacturer, please email support@syncrob.it



Sole Remedy

THE RETURN AND REPLACEMENT, REPAIR OR REFUND OF THE PRODUCT IS YOUR SOLE REMEDY, AND MANUFACTURER'S SOLE LIABILITY, IN CONNECTION WITH THIS WARRANTY. MANUFACTURER'S LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCT, NOR SHALL MANUFACTURER UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT. PRODUCTS THAT HAVE BEEN DISCONTINUED OR ARE OUT OF STOCK MAY BE INELIGIBLE FOR REPLACEMENT, AND IN THESE CASES MANUFACTURER’S SOLE OBLIGATION FOR SUCH A WARRANTY CLAIM WILL BE TO REPAIR THE DEFECT OR REFUND YOUR ORIGINAL PURCHASE PRICE. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.



Changes

Manufacturer may revise its warranty policies with respect to future sales, but no such changes will apply retroactively.