Troubleshooting

Please Try Again — Hotspot Miner is Waiting to Start
Error code: Please Try Again Hotspot miner is waiting to start. Please try again in a few minutes. Issue: The hotspot needs to get an update from our serve...
Sun, 18 Jul, 2021 at 6:58 AM
Device Was Disconnected
Error code: Device DC.A6.32.FF.82.F was disconnected Issue: This occurs when the hotspot is trying to be added to a Helium wallet and is related to certain...
Wed, 25 Aug, 2021 at 7:17 PM
Gateway LEDs/Colors
Tue, 2 Nov, 2021 at 1:33 PM
Fixing Relayed/ Port Forwarding
For optimal functionality, you should always try to ensure your hotspot is not "Relayed". You can accomplish this through a process called port fo...
Sat, 23 Oct, 2021 at 7:43 PM